Business Profile: Josh London State Farm Insurance

by | Apr 2, 2019 | Brunswick County Life, North Brunswick

 

Business Profile: Josh London State Farm Insurance

At Josh London State Farm Insurance, relationship building and customer education are the top priorities.

Whether the customer is looking for auto, home, life or disability insurance, Medicare supplement or financial services, London and his staff know that each customer has unique insurance needs that can’t be met through a 15-minute phone call or internet questionnaire. By spending time with their potential and existing customers, they can offer valuable education and the best possible service.

“We take the time to make sure people understand what their insurance actually does and that they are adequately protected for their specific situations,” London says. “We build customized solutions designed to protect their lifestyle and assets in the event they have an incident that requires they utilize their insurance.”

Beyond the initial insurance purchase, London and his staff make it a point to foster the relationship.

“I think no matter who you are insured with, it is important to sit down with them, establish a relationship and get a broad understanding of your policies,” London says. “You want to find someone you trust and who can help you identify any gaps in coverage that you may have through a needs-based conversation.”

He suggests touching base with your agent every two to three years at minimum to let them know about the changes going on in your life.

“As we age, get different jobs, get married, have kids, retire, etc., our insurance needs can change dramatically,” London says.

In order to make the best recommendations to their customers, London and his staff constantly stay on top of changes in the industry. “I am huge believer in both personal and professional development,” London says. “I afford my team the opportunity to continue to learn and become better versed in the ever changing insurance and financial service industry environment.”

London has been with State Farm since 2009, starting as an agent in the Research Triangle Park area. His goal from the start was to one day open his own office, so when the opportunity came to open the Leland office in 2011, he jumped at the chance.

“My wife and I fell in love with the area when I was serving in the United State Marine Corps,” he says. “I knew Leland was perfect since I would be able to get involved in the local community and have a positive impact.”

London is a member of the Leland Area Rotary Club, North Brunswick Chamber of Commerce, Southport Oak-Island Chamber of Commerce and North Brunswick Merchants Association. An avid hockey fan and father of two boys, he has served as president of the Coastal Carolina Hockey Association for five years (and served on the board for six) and served on other nonprofit boards as well. The business has donated to countless local charities. He is thrilled to be helping his Brunswick County neighbors with their insurance needs.

“The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams,” he says. “Our goal locally to build upon that is to ensure that we are protecting our customers’ lifestyles and assets.”

 

Josh London State Farm Insurance: 1112 E. Cutlar Crossing, Suite 104, Leland; (910) 383-1303; joshinsuresme.com

 

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